Return Policy

Refunds and Returns

Need to make a return? Not a problem. You will be eligible for a refund only if the product arrives back to MOVE Performance Apparel within 14 days from the day the order was originally delivered. If we receive the product back 15-30 days of the day the order was originally delivered, you will be eligible for store credit to www.moveperformanceapparel.com. If the return arrives after 30 days of the day the order was originally delivered, it will no longer be accepted.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and store credit.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@moveperformanceapparel.

 

 

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@quietiapparel.com and send your item to: 4122 Chattahoochee Trace, Suite 205, Duluth Georgia US 30097.

 

 

Shipping

To return your product, you should mail your product to: 4122 Chattahoochee Trace, Suite 205, Duluth, Georgia US 30097

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Customers are responsible for all shipping costs related to their order.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.